What is your return and exchange policy?

Because our coffee is a consumable product with a limited shelf life, we are unfortunately unable to accept returns or exchanges for online orders and subscriptions except under certain conditions such as:

• You received an incorrect item from what was ordered
• Your item was damaged in transit

If you received an incorrect item or your item was damaged in transit, please contact us by emailing info@presscoffee.com with the following information:

• Your Full Name
• Your Order ID
• An attached photo(s) of the item(s) received

Press Coffee customer support is available Monday - Friday, 8am - 4:00pm AZ MST. We kindly ask that you do not call our retail locations for assistance with an online order as online order fulfillment and customer support is managed by a separate team. Thank you.