Is my shipment lost?

If you think your shipment may be lost in transit, please contact our customer support team. If possible, please include your full name, order ID, and email address (if the order was placed with an email different from the one you are contact us with).

Press Coffee customer support is available Monday - Friday, 8am - 4:00pm AZ MST. We kindly ask that you do not call our retail locations for assistance with an online order as online order fulfillment and customer support is managed by a separate team. Thank you.